In my role as Chief Operating Officer at Tu Vida EMS, I oversee all operational facets, ensuring quality medical transport is our foremost priority. From financing and insurance to human resources, I work tirelessly to create a streamlined operation. My mission is to lead a dedicated team that consistently delivers exceptional service, providing peace of mind during every transport.

In my role as Director of Operations at Tu Vida Medical Transport, I have the privilege of leading a dedicated team that prioritizes quality in medical transportation. Daily, I work closely with healthcare facilities and our employees to ensure that we don't just meet standards but surpass them. Trust me to manage every aspect of our operations, ensuring our patients receive the best transport experience possible.

As your Dispatcher/Communications expert in medical transport, my focus is on delivering fast and quality responses to patients' needs. Collaborating closely with hospital ERs, doctors, and families, I ensure seamless arrangements for medical transportation that prioritize patient care and safety. I am here to navigate the complexities of transport logistics while you focus on what matters most: recovery and well-being.

As your Dispatcher, my priority is to guarantee that patients receive top-notch care during their medical transport. By ensuring direct communication between ambulances and patients, I facilitate a smooth transition and timely assistance when it matters most. My commitment is to provide a coordinated experience that enhances patient comfort and safety throughout the journey.

As a dedicated Prior Auth Specialist, my mission is to bridge the gap between you and the medical transport services you need. By working hand-in-hand with insurers and patients alike, I strive to secure the quality care necessary for your transport. Let me handle the complexities of authorization, so you can focus on your recovery with peace of mind.

As part of my commitment to medical transport excellence, my Quality Assurance process ensures that all documentation meets Texas DSHS EMS Transportation Standards. I understand the importance of compliance, and work with ourteam to verify every detail, so you can be confident that our operations are legally sound and focused on delivering quality patient care.

My role as a Credential Specialist is crucial in the medical transport field. I conduct thorough reviews to make sure that all licensing, personnel certifications, and insurance policies are not only current but also compliant with state requirements. With my expertise, you can have peace of mind knowing that your operation meets all essential regulatory standards and is set for success.

In my role as an Administrative Assistant, I pride myself on ensuring that every aspect of our Medical Transport service is of the highest quality. By conducting regular quality checks on our ambulances and maintaining daily communication with medics, I play a vital role in providing safe, reliable, and comfortable rides that our clients can depend on.